Cancellation policy

Purchase Options & Cancellation Policy

All sales are final. We do not accept returns, refunds, or exchanges.

Please review your cart carefully before completing your purchase, as orders cannot be modified or canceled once payment has been authorized. Due to our fast-paced processing schedule, we are unable to accommodate order cancellations after an order has been placed.

If you experience an issue with your order (such as receiving the wrong item or a damaged product), please contact us at hello@creoclay.com or via our Chat function within a reasonable timeframe, and we will be happy to assist you.